Privacy Policy

At Lumora Agency, we are committed to protecting your privacy and ensuring the security of your personal information.

update Last Updated: October 26, 2024
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Information Collection

We collect information that you provide directly to us when using our services. This may include your name, email address, company details, and any other information you choose to provide.

Automatically collected data may include usage details, IP addresses, and information collected through cookies and other tracking technologies to improve our digital experiences.

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Use of Information

We use the information we collect to provide, maintain, and improve our services, develop new features, and protect Lumora Agency and our users.

  • To personalize user experience.
  • To send periodic emails regarding updates or related service information.
  • To respond to customer service requests efficiently.
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Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice.

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Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

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Third-Party Services

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Infrastructure

Our digital infrastructure is powered by Hostinger, ensuring high-performance hosting and reliable uptime for our services.

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Domain & DNS

We utilize Cloudflare for secure DNS management and domain services, providing an additional layer of security and speed.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.

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Payment Processing

We use Stripe for secure payment processing, including invoices and payment links. Lumora Agency does not store, process, or have access to your full credit card information on our servers. All financial data is handled directly by Stripe in accordance with their privacy standards.

Have Questions?

If you have any questions regarding this privacy policy, please contact us.

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