Terms of Service

By accessing or using the services provided by Lumora ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

These terms apply to all clients, visitors, and others who access or use our services. We reserve the right to modify these terms at any time.

Lumora provides digital design, development, and branding services. The specific scope of work, deliverables, timelines, and milestones will be outlined in a separate Statement of Work (SOW) or proposal provided to each client.

We commit to delivering high-quality, professional services as described in the agreed-upon SOW. Any changes to the scope of work must be agreed upon in writing by both parties.

All payments for services rendered by Lumora are securely processed via Stripe. We utilize Stripe's industry-leading infrastructure for invoicing and secure payment pages.

• Invoices are issued via Stripe according to the schedule outlined in your specific SOW.
• Payments can be made securely via credit card, bank transfer, or other Stripe-supported methods.
• Standard payment terms are Net 15 days unless otherwise specified in your contract.

Lumora utilizes premium infrastructure to ensure the best performance for your digital assets. Our hosting services are managed via Hostinger, providing high-speed performance and reliability.

All domain management and DNS security are handled through Cloudflare, ensuring enterprise-grade protection and global content delivery for your website.

While we manage the initial setup and deployment, ongoing maintenance packages are available to ensure your infrastructure remains secure and up-to-date.

In no event shall Lumora, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our services.
• Any conduct or content of any third party.
• Any unauthorized access, use or alteration of your transmissions or content.

If you have any questions about these Terms of Service, please contact us at: